OPERATIONS

Versioning & support

Will the next fidra release break your integration? The honest answer: the wire contract is frozen and CI-enforced, pinning works by deployment URL, and here is exactly what each mechanism does and does not give you.

LAST UPDATED 2026-07-27

What counts as a breaking change

How you pin — stated plainly

Release & rollback discipline

Deprecations

Superseded surfaces keep working alongside their replacement (the pattern to date: the legacy pre-v1 event message still ships alongside fidra:v1:event for already-integrated hosts — new integrations must not use it).

TODO (George): a written commitment for how long a superseded protocol major stays supported, and the announcement channel for deprecations (email list? changelog URL?), is not yet decided. This page will carry it once it is.

Support

needchannel
Integration questionsg.jgerenaia@tomsons.co
Security reportssee SECURITY.md in the repository root — includes response expectations
Service status/api/health on each environment reports build, uptime and dependency state; a public status page at status.fidra.tech is being set up
TODO (George): support hours and response-time commitments are TBD — deliberately unpublished until decided. No SLA number appears anywhere on this site until then.
source of truth: docs/integration/EVENTS.md §6 · docs/EMBED.md · RELEASE.md fidra is a B2B software supplier — no gambling services operated, no player funds held. g.jgerenaia@tomsons.co